Shipping policy
Thank you for choosing Direct Effect Printing & Graphics. Our Shipping Policy outlines important information about the shipping process for your orders.
1. Order Processing:
- We guarantee production within two business days, counting only days our shop is open. Most orders ship the same or next business day. Same-day production is available upon request for orders submitted before 12:00 p.m. Eastern Time on a business day. Please contact us to confirm availability. Production time does not include shipping transit time.
2. Shipping Methods:
- We offer various shipping methods, including standard and expedited options. The available methods will be displayed during the checkout process.
- Shipping costs are calculated based on the selected shipping method and the weight of the items in your order.
3. Shipping Times:
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Production time does not include carrier transit time. Shipping options and rates are shown at checkout. Delivery time depends on your destination and selected shipping service. You’ll receive tracking information once your order ships.
4. International Shipping:
- Currently, we primarily ship within the United States. For international shipping inquiries, please contact us at [email protected].
5. Order Tracking:
- Once your order is shipped, you will receive a shipping confirmation email with tracking information.
- You can track the status of your order by using the provided tracking number on our website or the carrier's website.
6. Shipping Delays:
- While we strive for timely deliveries, unforeseen circumstances such as weather, holidays, or carrier delays may impact shipping times. We appreciate your understanding in such situations.
7. Shipping Address:
- Please ensure that your shipping address is accurate and complete. We are not responsible for packages delivered to incorrect addresses provided by the customer.
8. Order Changes:
- Once an order is placed, changes to the shipping address or method may not be possible. Please double-check your information before completing your purchase.
9. Contact Us: If you have any questions or concerns about our Shipping Policy, please contact us at [email protected] or call 239-940-2383.
Thank you for choosing Direct Effect Printing & Graphics. We are dedicated to providing you with a seamless and reliable shipping experience for your high-quality prints.